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Frequently Asked Questions

How will my order be delivered to me?

Your order will be delivered through USPS and you will receive a confirmation email with the tracking number once it is shipped.

what do I need to know?

Personalized items are typically ready within 2-3 days from the time of purchase, and delivery may take 7-10 business days.

How will I know if order is placed successfully?

You will receive a confirmation email once the order has been processed, typically within a few minutes.

Can I cancel my order?

You may cancel your order within the first 24 hours of purchase.

Do you allow exchanges/returns?

Personalized products are not eligible for exchanges or returns.